The Government of Canada is leveraging automation technologies to process adult passport renewals, reaffirming its commitment to responsible tech usage. This automation aids passport officers in processing routine renewals by confirming application details against existing records and identifying any restrictions. While enhancing efficiency, it complements officer oversight rather than replacing it.
The technology ensures continued adherence to service standards, especially during peak demand, without compromising on review quality. Notably, the tool is solely utilized for adult renewals, with officers retaining manual review for first-time, children and complex applications.
Decisions concerning passport refusal, cancellation, or revocation remain within officer jurisdiction,
supported by thorough algorithmic impact assessments to safeguard privacy and security.
Summary of article published by IRCC on April 25, 2024, Ottawa.
Source: canada.ca
